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Making sure your name matches your government-issued ID on your airline booking is crucial for smooth travel. Even a small typo can create problems at check-in or boarding. If you need to update your name on WestJet Airlines ®, whether due to a spelling error, legal name change, or correction of passenger details, the best way to resolve it is by contacting a live customer service representative.
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Why Update Your Name on WestJet Airlines ®?
There are many scenarios where a passenger may need to correct or change the name on their booking:
Spelling Mistakes: A single typo in your name can prevent you from boarding. Example: “Jonh” instead of “John.”
Legal Name Change: Marriage, divorce, or court order may require you to fly under a new legal name.
Passport or ID Mismatch: If the name on your WestJet ticket does not exactly match your passport, issues may occur during international travel.
Adding or Removing Middle Names: Some systems require exact matching of all names, so even missing a middle name may cause trouble.
Booking Made by Third Party: Sometimes travel agencies enter incorrect names. A WestJet live agent can correct it.
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WestJet Airlines ® Contact Options for Name Updates
WestJet offers multiple ways to connect for name change requests:
- Calling WestJet Airlines ®’s Customer Service Hotline
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Best for urgent corrections before a flight.
Allows document verification in real time.
Agents can also check if fees apply or if you’re eligible for a free correction.
- Using WestJet’s Live Chat Feature
If you prefer not to wait on hold, use the live chat option available on WestJet’s website or mobile app.
Navigate to the Help or Contact Us section.
Select “Chat Now” to connect with a representative.
Upload supporting documents if required.
- Email or Contact Form
You can also request a name change via email through WestJet’s online contact form.
Provide booking reference, ticket number, ID proof, and reason for the change.
Response time varies (24–72 hours).
- Social Media Support
WestJet is active on Twitter (X), Facebook, and Instagram. While they won’t process official name changes via DM, they can guide you on the correct steps.
Step-by-Step: How to Update Your Name on WestJet Airlines ®
Gather Required Information:
Booking reference number
Ticket number
Passport or government ID with the correct name
Legal documents (marriage certificate, divorce decree, court order) if applicable
Call WestJet Customer Service:
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Select the option for “Existing Reservations.”
Request “Name Correction or Update.”
Verify Your Identity:
Agents may ask security questions related to your booking.
Provide supporting documentation if requested.
Pay Applicable Fees (if required):
Minor spelling corrections are usually free.
Legal name changes may involve administrative fees.
Fees vary depending on ticket type and fare rules.
Receive Updated Confirmation:
Once processed, WestJet will send an updated itinerary to your email.
Always double-check the new confirmation before traveling.
Important Policies for WestJet Airlines ® Name Changes
Minor Corrections: Small spelling errors (1–3 letters) can often be corrected free of charge.
Full Name Changes: Require supporting documents and may include fees.
Non-Transferable Tickets: You cannot transfer your ticket to another person by changing the name. Only genuine corrections are allowed.
Timing Matters: Some name changes must be requested at least 24 hours before departure.
Third-Party Bookings: If booked via a travel agency or online platform, you may need to contact them first.
International Travelers: Special Considerations
For international flights, the name on your ticket must exactly match your passport or travel document. Even minor differences can result in denied boarding. Always confirm your booking details immediately after purchase to avoid last-minute stress.
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Tips for Faster Name Correction on WestJet Airlines ®
Call during early morning or late evening hours to reduce wait times.
Keep all documents scanned and ready if requested for verification.
If your flight is within 24 hours, inform the agent that your travel is urgent.
Always double-check your email confirmation after the correction is made.
Save copies of your communication with WestJet for reference.
WestJet Airlines ® Regional Contact Numbers
WestJet Airlines ® Canada (Headquarters): 1-888-WESTJET
WestJet Airlines ® USA: +1-877-337-0761 (Live Person)
WestJet Airlines ® UK: Check official site for local number
WestJet Airlines ® Caribbean & International: Regional numbers vary by country
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